Proximie Cookie Policy

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

How we use cookies

This Service (,, does use these “cookies” for session management. The app may use third party code and libraries that use “cookies” to collect information and improve our and their services. Data sent to these third-party’s services will not involve electronic patient health or personal identifiable information. You do not have the option to refuse these cookies. You will not be able to use Proximie without accepting their use.

You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work. As mentioned above, you will not be able to opt-out of any cookies or other technologies that are “strictly necessary” for the services. Where you have not set your permissions, we may also separately prompt you regarding our use of cookies on the site or the Proximie’s platforms.






This cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. This helps preserve the users session state across page requests.

30 minutes



This cookie is installed by Google Analytics to anonymously distinguish visitors. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. Specifically:

  • The average time duration of your visits

  • The kind of device you use to visit our website (computer, tablet PC, mobile phone, etc.)

  • The origin of your visit (country, city, via a search on a search engine, via a link from another website etc.)

  • The browser you use

  • The pages you consult

  • Your navigation on our website and your habits of viewing our website over time

  • The proportion of new visitors versus returning visitors

2 years



We use Firebase to assess the performance of our website in order to optimize your experience. Each time you connect to our website, the Firebase cookies measure two types of data:

  • Responsiveness: how well the web page is displayed on mobile phones, computers and tablets

  • Duration: how long it takes for the content to be displayed, how fast the page appears etc.




This cookie is managed by AWS and is used for load balancing. It registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize the user experience.

1 week



This cookie is for the chat feature on our website and product. It helps to remember you between your visits and allows you to resume previous conversations.

9 months



Stores which support notifications you have been shown




Identifier for unique browser session. This cookie is refreshed on each successful logged-in ping, extending it to 1 week from that moment. This allows the user to access their conversations during that session until ‘Intercom(’shutdown’)’ is called.

1 week



Please see our for further information and Important notes concerning data processing.

The website visitor can also prevent Google from collecting information (including their IP address) via cookies and processing this information by downloading this browser plugin and installing it: